Sketched Out allows a 7 day cooling off period. The delivery date from the Courier company will be marked as the ‘received date’. Once you have received the artwork, you have 7 days to cancel the contract, notify us (via email) of your intent the return the artwork, and return the art via insured shipping at your cost.
You will only be reimbursed once the art arrives safely back at our premises. If the artwork is damaged in any way, the refund will not be authorised.
The refund will not include delivery costs to and from the client.
Once Sketched Out is in possession of the returned artwork, it may take 7 to 10 business days for the refund to be processed.